Refund Policy


  • The return and refunds are allowed if the order is cancelled within a day’s time subject to product not dispatched we will refund your payments. 
  • Refund will be processed through same mode within 10 working days
  •  Surbhi Gaushala makes best possible efforts to provide quality products and services. All models undergo quality checks and required tests to ensure: efficiency, purity & reliability. 
  • Once we receive your email or phone on our contact details for refund, we will scrutinize and evaluate the transaction. After approval refund will initiate. 
  • Refund amount is returned to your original payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Refunds will be issue to the same payment method which were used at the time of purchase. 
  •  If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. 
  • If you have any questions about our Cancellation and Refunds Policy, please contact us